by Law Ruler | Jan 20, 2026 | CRM Software
For law firms, managing client relationships is not just about organization; it’s also about building trust. It is about responsiveness, trust, and efficiency at every stage of intake and representation. Understanding the five steps of the CRM process helps... 
by Law Ruler | Jan 12, 2026 | Legal CRM
Client expectations are changing fast, and so is the legal profession. Lawyers in their 30s face a distinct set of pressures: growing caseloads, increased responsibility, rising competition, and clients who expect fast, digital-first communication. Managing client... 
by Law Ruler | Nov 13, 2025 | Client Intake
Every law firm wants more clients, but few realize that the biggest obstacle to growth isn’t always marketing or competition—it’s what happens after a lead comes in. Your intake process is the heartbeat of your firm’s growth engine. When it runs smoothly,... 
by Law Ruler | Oct 9, 2025 | Client Intake, Intake Software
In today’s legal market, clients have more options than ever before. With just a few clicks, a potential client can research, compare, and reach out to multiple firms. That means the firm that responds first has a significant advantage. Meanwhile, the one that drags... 
by Law Ruler | Sep 25, 2025 | Client Intake
Many law firms expand into multiple practice areas to diversify revenue. While expanding into multiple practice areas may open the doors for new clients, the initiative can also swamp your intake team and frustrate your clients. When every case has its own protocols,... 
by Law Ruler | Sep 11, 2025 | CRM Software
A customer relationship management (CRM) system should help your firm track leads, improve intake, and keep clients engaged. But if your CRM is outdated or isn’t built for legal practices, it may be creating more problems than it solves. Plus, you’re likely only... 
by Law Ruler | Aug 7, 2025 | Client Intake
This post has been updated to provide the most accurate and up-to-date information. When people seek legal representation in a mass tort case, they do so with a belief that the case outcome will match their expectation. Claimants can be unshakable in their... 
by Law Ruler | Jul 17, 2025 | Marketing Automation
In today’s competitive legal landscape, client expectations are higher than ever. Prospective clients expect quick responses, clear communication, and a professional experience from the moment they reach out to your firm. But for law firms managing dozens (or even... 
by Law Ruler | Jul 7, 2025 | Client Intake
Your busy immigration law firm handles a variety of cases and matters, each with unique circumstances and timelines. While a full caseload is good for revenue, it can quickly become unmanageable. When applications, looming deadlines, court appearances, and documents... 
by Law Ruler | Jul 3, 2025 | CRM Software, Legal CRM
Today’s law practices need to leverage the latest technologies, not just with the actual practice of law but also with the administration of business. In particular, managing vast amounts of data efficiently is critical to success. There’s a lot on your plate: client... 