Mass Tort Law Software

Client relationship management (CRM) software is a platform designed to help businesses build stronger lead and client relationships and assist with case management. A legal CRM is specifically built to help law firms navigate growth and lead management while fulfilling the unique needs associated with law firms, such as mass torts client intake and document automation.

Mass tort cases typically involve a number of parties and complex case management, and everyone comes to the table with their own perspective, needs, expectations, and circumstances. But while your clients all have different backgrounds, they all still want to feel valued, appreciated, and heard from their legal practice throughout the course of their mass tort claim.

Legal CRM helps law firms navigate client relationships and track clients with mass tort claims. With a number of time-saving tools and organizational features that integrate with your case management software, CRMs help firms keep client communications for mass torts consistent from the initial contact to the close of mass tort actions.

When firms use an effective legal CRM that is tied to their case management software, staff members have client and lead data available for quick, easy access in mass tort cases. It takes less time to send communications that target particular client needs, which is critical for mass tort cases. Targeted emails, such as email drip campaigns, are extremely effective for providing clients with the information they need at any stage of their mass tort lawsuit.

A legal CRM generally offers tools for mass torts marketing automation, client intake, data analytics, and system integrations. Law Ruler also offers a secure AI integration for firms and mass tort lawyers looking to utilize AI for drafting content.

For marketing automation, automated follow-ups help firms respond to client outreach, even after hours or on the weekend. Because leads in mass tort cases often sign with the law firm they speak to first, automated follow-ups are a critical opportunity for touchpoints with potential clients.

SMS text message campaigns are especially effective for mass tort cases because most people open and read their text messages, especially when compared to voicemail. SMS text messages can be used in the client sales funnel and for reminding clients of upcoming dates, appointments, deadlines, and other requirements to move their mass tort case matter forward.

A law firm can follow up with a large volume of leads or clients for class action lawsuits and mass tort cases in less time by tailoring and customizing SMS messages or email marketing campaigns to address common FAQs or events. Teams can drag and drop clients from a mass tort case into several different email campaigns so clients stay up-to-date with any pertinent information for their case matters. SMS text messages, emails, and case-related documents can be drafted and planned in advance, so all you need is to press send.

Oftentimes, mass tort occurs with a large volume of leads and clients, which can make personalized follow-ups and communications overwhelming. A legal CRM allows law firms to send out personalized emails tailored to client needs.

Especially effective as part of lead conversion, an email drip campaign is an effective content content marketing tool that helps educate qualified leads about your firm, and gently point them to the next step towards signing with your firm.

Think of email marketing software as a trail of breadcrumbs. You create a set of communications one time that can be used countless times in the future to guide prospective clients on the path to becoming successful clients.

For mass tort litigation, organization is key in the client intake process. Without a standardized tracking system and legal software to support case management, firms end up losing leads and missed opportunities. Organization is key to a smooth client intake process. Legal CRMs organize client data for mass tort cases, automate the client intake sales funnel, and make it easier than ever to track where your leads are in the conversion process.

An intelligent intake form is key to streamlining the client intake process from the outset. A smart intake form streamlines administrative tasks and securely collects an interested party’s name, address, case matter circumstances, and other sensitive information. The form then imports the lead’s information into your firm’s CRM and other practice management software, reducing the likelihood of data input errors and saving your firm countless hours of tedious data entry for case-related documents.

For a class action lawsuit, like those related to medical devices, mass tort firms can also use a CRM to automate the client intake process by creating customized templates for the intake process. Team members can then automatically populate these templates with client information directly from the CRM through automated contacts. By streamlining this process, lawyers involved in mass tort litigation can spend more time focusing on the factual and legal issues at hand.

Mass tort law firms can use dashboard analytics to review key performance indicators (KPIs) and build custom reports for effective data analysis of legal work.

By measuring and keeping track of KPIs for client intake and marketing efforts, mass tort firms can make informed, data-driven decisions. Automating these reports through a CRM can also help track internal productivity and case metrics.

Mass tort firms can also review automated reports to gain insights on how they can improve efficiency in their legal work processes for increased productivity and profitability.

With the new ChatGPT integration and AI Email Assistant feature, mass tort law firms can streamline marketing and communication efforts more than ever before, for more results and higher client satisfaction in less time.

Law firms can use Law Ruler’s ChatGPT integration to draft marketing campaigns and client communications and accelerate many internal processes, such as document automation, administrative tasks, and template creation. AI can accelerate ROI at every stage of a client’s journey, especially in the intake process for mass tort lawsuits.

AI accessed through mass tort software can help optimize SEO on your website, so you can reach potential mass tort clients faster, and attract more qualified leads for mass tort cases. Use your legal CRM’s AI integration to draft blog posts with tailored SEO, identify valuable content for your client base, and generate new ideas for content.

Email can also be streamlined through AI. Mass tort lawyers can create rough drafts faster than ever before—say goodbye to writer’s block!

Importantly, your mass tort client data is safe when you use ChatGPT as an integration within your legal CRM and mass tort software. When you use a ChatGPT integration, you gain access to a premium version of the feature that is more secure than ChatGPT’s native interface. Law Ruler’s ChatGPT API protects your law firm’s data. The AI model is not able to access and “learn” from your mass tort law firm’s sensitive data.

Our Enterprise solution is designed for a legal practice with more than 10 members.

All plans are available on a monthly or annual basis.