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Top 5 Intake Bottlenecks Slowing Your Law Firm Down (and How to Fix Them)
Every law firm wants more clients, but few realize that the biggest obstacle to growth isn’t always marketing or competition—it’s what happens after a lead comes in. Your intake process is the heartbeat of your firm’s growth engine. When it runs smoothly,...
Stop Losing Leads: Why Fast Follow-Up Wins Cases
In today’s legal market, clients have more options than ever before. With just a few clicks, a potential client can research, compare, and reach out to multiple firms. That means the firm that responds first has a significant advantage. Meanwhile, the one that drags...
The Multi-Practice Firm’s Guide to Streamlining Intake Across Case Types
Many law firms expand into multiple practice areas to diversify revenue. While expanding into multiple practice areas may open the doors for new clients, the initiative can also swamp your intake team and frustrate your clients. When every case has its own protocols,...
6 Signs It’s Time to Upgrade Your Law Firm’s CRM
A customer relationship management (CRM) system should help your firm track leads, improve intake, and keep clients engaged. But if your CRM is outdated or isn’t built for legal practices, it may be creating more problems than it solves. Plus, you're likely only...
Managing Mass Tort Claimant Expectations
This post has been updated to provide the most accurate and up-to-date information. When people seek legal representation in a mass tort case, they do so with a belief that the case outcome will match their expectation. Claimants can be unshakable in their...
5 Essential Email Templates to Streamline Outreach and Intake
In today’s competitive legal landscape, client expectations are higher than ever. Prospective clients expect quick responses, clear communication, and a professional experience from the moment they reach out to your firm. But for law firms managing dozens (or even...