Free Legal Webinar

The Client Journey: How Your Client’s Experience Affects Your Legal Practice


Client journeys are critical to a successful law firm

From client intake to a matter’s conclusion, you have hundreds of touchpoints with each client, and every one of them can instantly influence their opinions of your firm—and your firm’s reputation.

Understanding their experiences and the journey they take throughout their relationship with your firm helps you make targeted decisions for your workflows, policies, and services.

Learning Objectives Include:

How to map out responsive client journeys to keep leads engaged
Personalize interactions with automation tools
Ways to optimize client experiences with Law Ruler reporting
Gain insights from clients with an action plan for feedback

Save your spot to learn how to engage your clients and build trust

Fill out the form below to watch the webinar


Matthew Defrain

Account Manager – Law Ruler Software

Matthew has been helping law firms across the country increase conversion, foster better client relationships, and take control of their intake process by utilizing law ruler’s innovative CRM solutions.

What Clients are Saying About Law Ruler

We are two months into our “Law Ruler Revolution” and my firm is transforming before my eyes. The immediate impact is higher lead capture through automation.

Adam Smallow

Managing Partner of the Law Offices of Adam M. Smallow

I come out looking like a rock star, so I love Law Ruler…What we liked so much about Law Ruler was it eliminated a lot of data entry errors and user errors. It really streamlined the time for the intake and offers marketing, retention of clients, and bookkeeping. All of these things are in one place. It is your one-stop-shop for all of the things that we previously did on 10 different forums.

Samantha Stone

Supervising Paralegal, Hansen & Rosasco, LLP

Law Ruler has been instrumental in capturing ALL Leads and helping us drill down on which marketing efforts REALLY work!

Jennifer Gore-Cuthbert

Founder/Owner, Atlanta Personal Injury Law Group - Gore LLC

Law Ruler is a functional and propelling enterprise software that transforms how you manage leads, prospects, and clients into simplified, growth-oriented cloud solutions for firms in various practice areas. We meticulously combine technology and expertise to position your firm for growth.