The Client Journey: How Your Client’s Experience Affects Your Legal Practice
FREE ON-DEMAND WEBINAR
Client journeys are critical to a successful law firm
From client intake to a matter’s conclusion, you have hundreds of touchpoints with each client, and every one of them can instantly influence their opinions of your firm—and your firm’s reputation.
Understanding their experiences and the journey they take throughout their relationship with your firm helps you make targeted decisions for your workflows, policies, and services.
Learning Objectives Include:
Save your spot to learn how to engage your clients and build trust
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Presenter
Matthew Defrain
Account Manager – Law Ruler Software
What Clients are Saying About Law Ruler
We are two months into our “Law Ruler Revolution” and my firm is transforming before my eyes. The immediate impact is higher lead capture through automation.
I come out looking like a rock star, so I love Law Ruler…What we liked so much about Law Ruler was it eliminated a lot of data entry errors and user errors. It really streamlined the time for the intake and offers marketing, retention of clients, and bookkeeping. All of these things are in one place. It is your one-stop-shop for all of the things that we previously did on 10 different forums.
Law Ruler has been instrumental in capturing ALL Leads and helping us drill down on which marketing efforts REALLY work!