Personal Injury Law Firm Software
For personal injury attorneys, effective client communication is critical—both current and prospective clients are dealing with challenging times. They deserve proactive legal services, responsive communication, and peace of mind.
Keeping up with clients in a competitive practice area with high intake volume and case turnover can be challenging, but LawRuler’s legal client relationship management (CRM) software keeps law firms organized and running smoothly without extra work.
PERSONAL INJURY CRM SOFTWARE
Solidify client relationships and simplify intake
With LawRuler’s legal-specific CRM software, personal injury firms gain a competitive advantage with optimized client intake, increased efficiency, and more space in the day for billable hours involving high-value client work.
Prioritize calls and save time with a built-in softphone
With Law Ruler’s built-in, click-to-call softphone, you can automate your lead communication and increase the likelihood of connecting with prospects. You’ll be provided with a complete audit trail and recordings of all call activity to ensure that you don’t have to spend extra time tracking calls.
Optimize your client intake pipeline with intelligent intake forms and automated data entry
Use Law Ruler’s customizable intake forms and automated data entry to monitor the status of every contact and stay up to date with where they are in the intake process, right down to the moment they’re ready to close.
PERSONAL INJURY CLIENT INTAKE SOFTWARE
Acquire leads, manage relationships, and retain prospects
Take your client intake to the next level. With Law Ruler’s legal-specific software, you can attract and retain new clients with less work—while still delivering an excellent intake experience.
Build customized online forms in minutes
With the right legal client intake software, you can build intuitive, mobile-friendly intake forms with unique fields and customized branding. This conveys a professional image to prospective clients and makes the intake process easy when they decide to move forward
Reduce redundancy and increase efficiency with automation
Automating data entry can improve your firm’s efficiency by handling tedious form processing, eliminating the potential for redundant data entry, and reducing human error.
PERSONAL INJURY MARKETING AUTOMATION SOFTWARE
Enhance your marketing outreach with automation
Marketing outreach is a critical component of your firm’s success. Using marketing automation software gives law firms an advantage by streamlining marketing communications.
Increase visibility with automated email drip campaigns
Level up your marketing strategy with text message marketing
What Clients are Saying About Law Ruler
We are two months into our “Law Ruler Revolution” and my firm is transforming before my eyes. The immediate impact is higher lead capture through automation.
Law Ruler has been instrumental in capturing ALL Leads and helping us drill down on which marketing efforts REALLY work!
Deliver Results for your Personal Injury Law Firm with Law Ruler
Personal Injury Law Frequently Asked Questions
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What is a legal CRM?
CRM stands for client relationship software or customer relationship management. While many law firms use generic CRM software, a legal-specific CRM can drive a personal injury law firm’s growth by fostering better relationships with leads, new clients, and long-term clients.
Your clients are the key to your firm’s success, and a legal CRM is one of the most powerful tools you have for managing client relations. It functions as a database that tracks information about prospects and clients, making tedious but essential administrative tasks much easier to deal with.
A great legal CRM will help you improve:
- Lead generation
- Lead management and tracking
- Client management
- Client communications
- Client intake
- Project management
- Revenue tracking
- Scheduling and follow-up
- Document management
In personal injury law, optimizing these activities with personal injury law software will help your law firm stand out from the crowd. There are plenty of generic options out there for businesses of all types, but few of them were designed with the specific needs of law firms in mind. Law Ruler’s legal CRM, intake software, and digital marketing tools are a comprehensive solution that caters to the unique demands of the legal profession.
What is marketing automation?
Some key benefits of marketing automation through personal injury software are:
- Improved lead generation and conversion rates
- Enhanced client engagement
- Personalized communication
- Less time spent on repetitive administrative tasks
- Efficient tracking and management of client relationships
When choosing a marketing automation solution for your personal injury law firm, it’s crucial to go with a solution that’s designed to meet your specific needs as a personal injury attorney. Law Ruler’s legal practice management software is designed for law firms of any size and caters to professionals in any practice area.
Why is marketing automation so important for personal injury litigation?
CRM automation via personal injury software helps reduce the time personal injury lawyers spend on hands-on, tedious data entry tasks using a variety of artificial intelligence (AI) tools, such as document generation.
This frees up your team to spend more time on the litigation process while nurturing leads, communicating with prospects, and converting qualified leads.
Why does a personal injury law firm need client intake software?
Less time spent on client intake
The intake process can be time-consuming, and sometimes you discover that a lead isn’t the right fit for your firm after days or even weeks of contact and follow-ups. Personal injury law firms don’t have that kind of time to lose.
The right client intake solution should provide smart intake forms that allow you to pre-screen your personal injury clients as they answer questions in the contact form. These forms can adapt your follow-up questions based on responses, freeing you from administrative work.
If a lead answers questions that indicate they’re not a good fit, you can automatically send a personalized message from your firm or refer them to a colleague who can help them.
On the other hand, if a potential client is a strong fit for your firm, the best case management software, like Law Ruler’s CRM, also streamlines the client intake process to build a strong initial relationship and move through the onboarding process quickly to sign with a personal injury attorney.
Great client experiences
Using top-notch client intake software gives your clients a great impression of your firm from the first point of contact by providing automatic responses immediately. You can send intake forms, schedule appointments, and start cultivating relationships without feeling strapped for time. For busy personal injury lawyers, this is a must-have.
What is included in client intake software?
Logic-based intake forms
A key component of client intake is custom forms, like a logic-based intake form—one that adapts to each client to present them with the questions most relevant to their legal needs.
Law Ruler’s form builder allows personal injury attorneys to build custom interest forms tailored to your firm. Based on the answers leads provide and your input, the logic-based intake form can quickly eliminate cases that are outside of your practice area, saving your firm time.
Automated data entry
A legal CRM’s intake form automatically gathers client data via the client intake form. The personal injury software then directly imports this information into your CRM and other case management software. This reduces the risk of human error and saves your firm significant time on data entry.
Document automation
With custom document templates and online editors, law practice management software makes document assembly easier for everyone involved. Personal injury attorneys and legal professionals can access documents and assemble files by importing client demographics directly from the CRM case management software, which saves time and avoids human error in document assembly.
One-click eSignature
It can take a lot of back and forth to get handwritten signatures from personal injury clients on every required document. Luckily, Law Ruler’s personal injury software features one-click email signatures to instantly secure legally binding client signatures via email or text message.
How does client intake software provide a better client experience?
More time to focus on high-value tasks
A law firm’s bread and butter is the billable hour, but many attorneys often miss out on billable hours because they’re stuck doing time-consuming administrative tasks like document assembly, sending and receiving contracts, sifting through multiple claims from potential leads, and chasing down clients for signatures.
With client intake software tools, you can use data records to automatically input information about your client’s case in custom document templates. This drastically reduces the time you’ll spend behind a screen entering data and frees you up to focus on client-facing work.
How does case management software help manage ongoing client relationships?
Automated email drip campaigns
Utilize repetitive task automation with automated email drip campaigns. A feature of case management software, automated email drip campaigns are a series of emails and communication tools that your firm pre-writes, which can later be personalized to the recipient and used to move potential personal injury clients through the sales funnel or remind current clients to do certain tasks like leave reviews or schedule follow-up appointments for their personal injury case.
Text message marketing
Text message marketing is a feature in your practice management software that allows legal staff to create automated SMS messages and send them right from their computer to multiple users for personal injury cases. These messages can be used to follow up with clients on:
- Consultation information
- Appointment confirmations
- eSignature requests
- Court date reminders
- Trust fund replenishment request
Best of all, the communications are built directly into your personal injury software, so everything you need stays all in one place.
Robust data analytics
Combine data with your practice management software to improve your practice’s task management and marketing efforts through a personal injury software suite.
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With our personal injury case management software, legal practices can build custom reports regarding their personal injury cases in seconds and schedule recurring reports for regular review to monitor your firm’s KPIs. You can track productivity and case metrics to guide your firm’s strategic marketing decisions over time.
Firms can use data analytics within the personal injury software suite to evaluate marketing and client outreach efforts.
For example, you can review how leads find your practice and adjust your marketing efforts accordingly within your case management software. Are most of your qualified leads coming to you for medical malpractice or issues with medical providers? Consider adjusting your marketing to focus on relevant concerns as you continue to iterate strategy based on the data from your personal injury case management software.
What are some marketing KPIs that a personal injury law firm should track?
- Leads: how many new leads do you get per month? How many of these leads convert into clients? How many of these leads are qualified leads?
- Acquisition costs: how much are you spending on advertising, promotions, and marketing campaigns? How much are you spending for each new client acquisition?
- Revenue: Which marketing efforts have increased revenue? Which marketing efforts have the best ROI, and which ones should you swap out?
- Website conversion rate: How many people visit your website, and what is the ratio of website visits to leads who fill out an interest form? Which pages do people spend the most time on? This can help determine what content brings in the most leads, and where you should develop your website further.
- Response time: How long does it take for your company to respond to a lead’s first contact? Leads often go with the first law firm that responds to their inquiry, so timely response is critical to success.
- Conversion time: How long does it take for interested parties to become clients? Are there extended conversion times? This could indicate an internal workflow issue that is impacting your client experience.
- Email open rate: How many people are opening your email drip campaigns? Is one campaign performing better than another? What can you see in the differences between campaigns that you can use to improve open rates across the board?
- Sales funnel completion rate: How many potential leads start the sales funnel process, and how many become clients? Is there a particular spot in the process where most leads drop off? This could indicate an issue with certain workflows or communications.
Is Law Ruler secure?
For personal injury attorneys and personal injury cases, our legal CRM and case management software leverage state-of-the-art security measures to make sure that client privacy and information, like private medical records and information about your client’s health, remains protected at all times before, during, and after a personal injury case.
Contact our support team to learn more about the security measures our injury case management software uses to protect your firm and client data.
What integrations does Law Ruler’s CRM offer?
- TimeSolv
- CosmoLex
- Rocket Matter
- Hellosign
- Smith.AI
- ApexChat
- Gmail
- Zapier
- Twilio
- Office 365
- Clixsy
- Mailgun
- CallRail
- Scorpion Internet Marketing
- Gage ICS
- Mass Tort Nexus
- LeadRival
- MTVA Member
- X SocialMedia
- Thomson Reuters
- Lawyers.com
- And more!
Visit our integrations page to see our full list of integration solutions for personal injury matters. Don’t see an integration that you’d like? Contact us!